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Online Trading - FAQs

Online Trading

What is Online Trading ?

Online trading of financial securities like shares and commodities has become extremely popular over the years. Online trading in securities is facilitated through an online platform that gives investor’s access to real time quotes of shares and other financial securities traded on various exchanges. One can buy/ sell financial instruments such as equities, commodities, currencies and mutual funds with ease using the online trading platform. In common terms, online trading refers to buying and selling securities via the Internet or other electronic means like computers/mobile phones etc.

Online trading offers real-time quotes and facilitates instant trade execution without any delay. Investors have grown used to this facility following the speed and comfort it offers in comparison to calling up a broker for transacting in shares/commodities. Instant fund transfers via online payment gateways and quick access to market information, charts, news and other useful tools also make it extremely use friendly and convenient. At Ajmera, our robust support and dynamic monitoring systems make it possible to sort out any technical problems/glitches instantly without delay.

Online trading offers instant access to security prices and takes less time as compared to offline trading. A quick and easy access to trading records also makes it highly attractive. With the latest tech innovations, online trading is easily possible through applications devised for mobile phones and as such, investors can participate in trading from any place and time.

The Securities & Exchange Board of India (SEBI) approved Internet Trading In January 2000. It noted that Internet trading can take place through order routing systems, which will route client orders to exchange trading systems for execution. Thus a client sitting in any part of the country would be able to trade using the Internet as a medium through brokers' Internet trading systems. BSE provides online trading system known as BOLT and NSE’s online trading system is known as NEAT (National Exchange for Automated Trading).

Funds can be easily transferred to the online account through payment gateway without any delay. Investors can also withdraw or transfer their funds to Bank Account with complete ease.

While investing online, investors should take some safety measures like never sharing their password with anyone and changing it at periodic intervals. Investor should also ensure that sufficient funds are available in his account and regularly pay margin to the broker.

An investor can trade in various financial securities like Shares, Commodities, Currencies, Mutual funds etc,

With a market order, the customer instructs his or her brokerage firm to buy or sell a stock at whatever the price is when the trade is executed. With a limit order, the investor specifies the price at which he or she is willing to buy or sell. Limit orders can help protect customers from rapid price changes when markets are moving fast.

Every Online Account is protected with a unique User ID and 2-levels of password authentication. Investors can prevent unauthorised transactions in account by updating mobile numbers/email IDs with stock broker. This would ensure that investors receive information of all transactions directly from Exchange on your mobile/email at the end of the day.

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Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours
Client Servicing / Customer care Suresh Munge 63-67, Ajmera House,
4th Floor, Off K.H.Ajmera Chowk,
Pathakwadi, Mumbai – 400 002.
022-40628913 suresh_munge@ajmera.co.in 10:00 am to 6:00 pm
Head of Client Servicing Mr. Dhanesh Bendre's 63-67, Ajmera House,
4th Floor, Off K.H.Ajmera Chowk,
Pathakwadi, Mumbai – 400 002.
022-40628915 dhanesh_bendre@ajmera.co.in 10:00 am to 6:00 pm
Compliance Officer Ashish Ajmera 63-67, Ajmera House,
4th Floor, Off K.H.Ajmera Chowk,
Pathakwadi, Mumbai – 400 002.
022-40628888 ashish@ajmera.co.in 10:00 am to 6:00 pm
CEO / Whole Time Director Ashish Ajmera 63-67, Ajmera House,
4th Floor, Off K.H.Ajmera Chowk,
Pathakwadi, Mumbai – 400 002.
022-40628888 ashish@ajmera.co.in 10:00 am to 6:00 pm

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/ Depository portal.

Group Companies Members of BSE, NSE, MCX, MSEIL, CDSL, Broking Services, Depository Services
BSE Clearing No.: 911 | NSE Clearing No.: 11858 | MCX Clearing No.: 10665 | MSEIL Clearing No.: 11400 | CDSL DP ID: 30300 | SEBI Regn. No.: IN-DP-715-2022 | SEBI Reg No.: INZ000177531 (Cash/F&O/CDs/MCX)

Attention Investors
1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 and BSE vide notice no. 20200731-7 dated July 31, 2020 and 20200831-45 dated August 31, 2020 dated August 31, 2020 and other guidelines issued from time to time in this regard
5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors

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